[Ivein Clinic ]

The Arabic chatbot is itself a huge digital transformation that has been integrated with the Arabic Language to have a human conversation within the chatbot framework to navigate potential patients throughout the customer journey. This conversational chatbot carries the ability of automation such as natural language processing which helps Arabic speakers to understand solutions and their content in their language thus, making the whole process of service providers easy. Starting from appointment bookings to seeking doctors, everything can be integrated so that, more patients are inclined towards the usage of this platform and it reduces the workload of human labor. Interestingly, this chatbot is multilingual that is it can be directed to have conversations in any language.